Introduction
Modern car parking systems require not only onsite management but also the ability to monitor and control operations remotely. A Remote Operating Console (ROC) enables operators to access parking systems from offsite locations, often through a Network Operations Centre (NOC). To manage this securely, operators require Remote Operating Console Licenses (NOC Licenses), which govern how many users can access the system remotely.
What Is a Remote Operating Console?
A Remote Operating Console is a software interface that allows staff to:
- Monitor parking activity across one or multiple sites.
- Control devices such as gates, intercoms, and payment machines.
- View transaction histories and alarms in real time.
- Support customers remotely with validations or assistance.
This remote access is critical for operators managing multiple facilities or where 24/7 onsite staff is not feasible.
What Are NOC Licenses?
NOC Licenses determine the number of operator accounts that can access the Remote Operating Console simultaneously. Each license allows a user to log in remotely and perform system management tasks without being physically present at the site.
Licensing ensures:
- Secure and controlled access to parking systems.
- Scalable operations as the number of sites or staff grows.
- Traceability of actions taken by remote operators.
Why NOC Licenses Are Important
- Operational Efficiency – Enables centralised monitoring across multiple sites.
- Reduced Staffing Costs – Minimises the need for full-time onsite staff.
- Improved Customer Support – Operators can remotely assist customers in real time.
- Security & Accountability – Ensures only authorised staff can control parking equipment remotely.
Key Functions Enabled by NOC Licenses
- Remote monitoring of gates, payment kiosks, and intercom systems.
- Real-time customer assistance (e.g., lost ticket resolution).
- Alarm and event monitoring across multiple facilities.
- Reporting and performance analysis.
- Centralised control from a Network Operations Centre.
Design Considerations
When setting up NOC Licenses, operators should consider:
- Number of concurrent users – How many staff need simultaneous remote access.
- Network connectivity – Reliable, secure internet links between sites and the NOC.
- Role-based access – Assigning licences based on responsibilities (e.g., support vs. management).
- Data security – Encryption and authentication measures for remote access.
- Scalability – Ability to add more licenses as operations grow.
Benefits for Car Park Operators
- Centralised oversight of multiple facilities
- Faster response to operational issues and customer needs
- Enhanced flexibility with fewer onsite staff requirements
- Improved accountability through user-based licensing
- Cost savings through consolidated management
Conclusion
NOC Licenses are essential for enabling secure, efficient, and scalable remote management of car parks. By providing operators with the ability to oversee and control multiple sites remotely, NOC Licenses ensure that parking operations remain reliable, customer-focused, and cost-effective.
Have Questions About NOC Licenses?
The TPS team, can help you determine the right number of NOC Licenses for your operations and guide you through setup, training, and ongoing support.
Contact us today to learn more about remote operating solutions.
FAQs: Remote Operating Console Licenses (NOC)
How many NOC Licenses do I need?
It depends on how many staff members need to log in remotely at the same time.
Can NOC Licenses be shared across shifts?
Yes. Licenses can be shared, but simultaneous logins are limited to the number purchased.
Are NOC Licenses secure?
Yes. Access is encrypted and user actions are logged for accountability.
Do NOC Licenses work across multiple car parks?
Yes. A single NOC setup with the right licenses can manage multiple sites.
Can TPS provide 24/7 remote monitoring services?
Yes. TPS offers full remote monitoring solutions alongside licensing and system integration.
