Introduction
Before a parking system goes live, rigorous testing ensures that all devices and software function as intended. FAT (Factory Acceptance Testing) and UAT (User Acceptance Testing) are critical steps in validating system performance, integration, and usability.
What Are FAT and UAT?
Factory Acceptance Testing (FAT) – Conducted at the manufacturer or supplier site to verify that all equipment and software meet contractual specifications before shipment.
User Acceptance Testing (UAT) – Conducted on-site by the operator or end-users to confirm the system meets operational requirements and is ready for live use.
How It Works
1. FAT Process
- All hardware and software components are assembled and tested.
- Functional tests are performed for each device, module, and integration point.
- Any defects are identified and corrected before shipping to the site.
2. UAT Process
- System is installed on-site and configured for the actual facility.
- End-users simulate real-world operations, including entry/exit, payments, and reporting.
- Feedback is collected, and final adjustments are made before go-live.
Why It Matters
- Minimises Risk – Detects issues before the system is live, reducing operational disruptions.
- Confirms Requirements – Ensures the system meets both technical and user expectations.
- Improves Reliability – Increases confidence that the parking system will function consistently.
- Optimises Performance – Allows fine-tuning based on real-world scenarios.
Benefits for Car Park Operators
- Reduced likelihood of system failures at launch.
- Assurance that equipment and software meet specifications.
- Early identification of operational challenges.
- Streamlined go-live process with fewer post-deployment fixes.
- Improved staff confidence and customer satisfaction.
Design Considerations
When performing FAT and UAT:
- Define Test Scenarios – Cover all operations, including peak periods and edge cases.
- Document Results – Track testing outcomes, issues, and resolutions.
- Stakeholder Involvement – Include technical teams, operators, and management.
- System Integration – Verify compatibility with payment, access, and reporting systems.
- Follow-Up Actions – Ensure any identified defects are corrected and retested.
Conclusion
FAT and UAT are essential to ensure that parking systems are reliable, functional, and user-friendly. Proper testing safeguards operations, reduces risk, and ensures a seamless experience for both operators and customers.
Have Questions About FAT/UAT Testing?
The TPS team can manage and execute FAT and UAT processes for your parking facility, ensuring your system is fully validated before launch.
Contact us today to schedule testing and consultation.
FAQs: FAT/UAT Testing
What is the difference between FAT and UAT?
FAT verifies functionality at the manufacturer's site, while UAT confirms the system meets operational needs on-site.
Why is UAT important?
It ensures the system works as expected in real-world conditions and meets user requirements.
Who should participate in UAT?
End-users, operators, technical staff, and management stakeholders.
Can issues found during FAT/UAT delay the launch?
Yes, but early detection allows corrective action before live operations, avoiding bigger disruptions later.
Does TPS provide full testing support?
Yes. TPS manages both FAT and UAT, including planning, execution, and reporting.
